Terms and Conditions
Detailed description of goods and/or services
Vaper’s Corner is a business in the retail industry that sells vaping/e-cigarette hardware, e-liquid and accessories.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 business day (excluding Sundays) and delivery confirmed by way of order number. Courier services will operate in South Africa only. Orders must be placed before 15:00 (Mon-Thurs) to make use of the overnight delivery.
Delivery charge: Your courier fee is calculated based on size, weight, and distance of your package delivery. This is calculated by the Courier Guy and not by Vapers corner. FREE shipping on the “standard shipping” option for all orders over R1000.
Main Centres (Usually where there’s an airport) which qualify for 1 – 3 day shipping:
-Johannesburg
-Pretoria
-Polokwane
-Nelspruit
-Durban
-Cape Town
-Port Elizabeth
-East London
-George
-Bloemfontein
Regional Areas: Usually about 50km outside a main centre. Which qualifies as 2 – 4 day service delivery.
Outlying/Remote Areas: Further out of range than a regional area. Most outlying areas have specific days for servicing. Please consult with The Courier Guy if you have any further questions.
- No orders will be shipped out or delivered on weekends and public holidays.
Export restriction
The offering on this website is available to South African clients living in South Africa only.
Return and Refunds policy
The provision of goods and services by Vaper’s Corner is subject to availability. In cases of unavailability, Vaper’s Corner will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee. Electronic cigarette atomizers/cartomizers and e-cigarette rechargeable batteries although made to the highest quality are functional devices that may fail or degrade over a period of time, especially if in constant use.
All our batteries come with a 30-day guarantee, any issues within the guarantee period must be sent in writing to us via email
All items (apart from batteries) will come with a DOA (dead on arrival) warranty; the client must inform Vapers Corner of any issues within 24 hours of receipt via our email.
The client has to send a short video to info@vaperscorner.co.za showing proof of the issue. If Vapers Corner deems the product to be faulty beyond fixing; the client will be offered an option of (1) a voucher of the value of the item or (2) a replacement of the item (if possible). In both cases the client must return the product to Vapers Corner. On the client’s expense.
Customer privacy policy
Vaper’s Corner shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa, MasterCard, Zapper, Snapscan, SiD Secure EFT and Ozow. .
Credit card acquiring and security
Card transactions will be acquired for Vapers Corner via PayGate (Pty) Ltd who are the approved payment gateway for all South African
Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the
website. Users may go to www.paygate.co.za to view their security certificate and security policy
Customer details separate from card details
Customer details will be stored by Vaper’s Corner separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
Responsibility
Vaper’s Corner takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of Domicile
This website is governed by the laws of South Africa and Vaper’s Corner chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
Variation
Vaper’s Corner may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
The website is run by a private company based in South Africa trading as Vapers Corner (Pty)Ltd and with registration number 2015 / 215698 / 07
Vapers Corner Contact Details
Vaper’s Corner may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Physical Address:
Shop 14, Ground Floor, Equestria Shopping Centre, 12 Furrow rd, Equestria, Pretoria, Gauteng, South Africa, 0184
Email: info@vaperscorner.co.za
Telephone: 010 110 1060